Frequently asked questions

General Information

How does it work?


Teeth whitening is a bleaching process that lightens discolored tooth enamel. It works by opening the pores of your teeth in order to draw out staining. Once the pores of your teeth are opened, the active ingredient works to oxidize stains and neutralize them. Over 95% of people treated achieve some level of teeth whitening.




What chemical whitens my teeth?


We use a non-abrasive chemical called carbamide peroxide. To achieve maximum results quickly, we use a concentration of 44% carbamide peroxide. This keeps your tooth structure intact, while also considering possible sensitivity issues.




What cause tooth discoloration?


The consumption of staining foods and drinks leads to tooth discoloration. Smoking is also a huge factor contributing to teeth staining as well. Foods you should avoid include, but are not limited to; coffee, soda, tea, fruits and fruit juices, and red sauces.




When will I see results?


You will see results immediately after one session!




What is the shelf life of your product?


Our product can be kept for up to 24 months!




Is it safe?


Our product is safe and effective for most individuals. Over a decade of research indicates that whitening teeth with carbamide peroxide is safe and effective.




Is it safe for individuals with sensitive teeth?


Yes, our product was designed to accommodate individuals who have sensitive teeth or gums. You should experience little to no sensitivity when using our product.




Who shouldn't use this product?


This whitening product shouldn’t be used by women who are pregnant or nursing, children under the age of 14, and anyone who has current dental issues or a recent dental procedure.




Will I have teeth sensitivity when using your product?


We guarantee little to no sensitivity with the use of our product. If any sensitivity occurs, we include a vitamin E stick in the teeth whitening kit. The application of the vitamin E stick will help you reduce and eliminate any sensitivity.




Will this product cause me to have any side effects?


You should have no serious or adverse side effects after using this product. Most minor side effect can be alleviated with the application of our vitamin E stick. If you believe you are experiencing any serious side effects, consult your dentist.




Can this product whiten dentures/crowns/veneers etc.?


Teeth whitening is intended for natural teeth only. Interior staining can only be lifted from natural teeth. However, our product has been known to be effective at removing exterior staining from any type of dental work or implant. It will not brighten the original color of the implant, only work to restore it to its initial shade.




How many shades whiter will I get?


This depends entirely on the individual. Our product is intended to restore your teeth to their natural color. Typical results are 2-8 shade whiter with one treatment.




How long do I have to avoid staining foods for after a whitening?


After a whitening, you should avoid staining foods for the next 12-24 hours, until your enamel seals completely. If you consume something that can stain your teeth, you run the risk of your teeth re-absorbing stains you just eliminated. With the use of our enamel booster pen, your enamel will seal at a quicker rate, decreasing the time you need to wait to consume staining foods.




How often can I whiten my teeth with this product?


We recommend to use our whitening kit no more than 2x per week.




Is this product FDA approved?


Over a decade of research indicates that whitening teeth with carbamide peroxide is safe and effective. All of our products comply with FDA regulations.




Is it safe to swallow during use of this product?


Yes, it is safe to swallow while using our teeth whitening product. Consumption of carbamide peroxide may cause some customers to experience temporary throat soreness or stomach irritation.




What guarantee does SMYLExo offer its customers?


We guarantee 100% satisfaction for each whitening session. For each whitening customers are guaranteed at least two shades lighter.




What foods should I avoid after a whitening?


Foods you should avoid after a whitening include, but are not limited to; coffee, soda, tea, fruits and fruit juices, and red sauces.





Product Questions

Will this product ruin my teeth or enamel?


No, our product doesn’t wear out, or degrade your enamel. It was formulated with the safest and most effective ingredients on the market!




What percentage of carbamide peroxide is in your product?


Our product contains 44% carbamide peroxide. This is the highest concentration of carbamide in any take home whitening service.




What type of light do you utilize?


We use a blue LED light. This ensures that the chemical is being activated while making sure you won’t get burned by the light.




Will the light burn my skin?


No, the light will not burn your skin. We utilize a cool blue LED light that ensures your saftey during the teeth whitening rocess.




Why do my teeth look blotchy?


This is a result of calcium deposits in your teeth. The calcium deposits in your teeth actually whiten at a quicker rate than your teeth, making them more visible. This phenomenon will subside within the first hour after whitening.




Why does my shading look uneven?


It is common to notice uneven shading in your teeth. This will subside within the first hour after whitening, leaving you with a bright, evenly shaded smile.




What if I have tooth or gum sensitivity?


If you do experience any tooth or gum sensitivity use the Vitamin E stick included in the whitening kit. Our enamel booster pen can also be used to eliminate any sensitivity you are experiencing. If sensitivity persists, consult your dentist.




What are the ingredients in the pens?


Our whitening pen contains carbamide peroxide which is the active whitening ingredient in our whitening gel. Our enamel booster pen contains nutrients such as, sodium flouride and calcium phosphate, formulated to strengthen your enamel, and neutralize sensitivity.




How do I use the pens?


The pens can be used in the morning and at night to whiten your smile, alleviate any sensitivity issues, and make your smile more resistant to staining. Twist the bottom of the pen until a bubble of liquid forms at the top of the brush. Paint the solution onto your teeth and let it sit for 30 seconds. Do not rinse with water. You can spit out any excess solution. Wait 5 minutes before eating or drinking anything.




How often should I use each pen?


You should use each pen daily to achieve maximum results!




When should I use the whitening pen?


This pen should be used at night after brushing your teeth.




When should I use the enamel booster pen?


This should be used in the morning after brushing your teeth.




How many uses do I get out of each pen?


With daily use, each pen will last up to two months!





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